All your questions answered

Below you'll find useful information for your stay with us here in the Cotswolds. Do contact us if you still have any questions

Check in and check out:

Check in from 3pm to 10pm (unless by prior arrangement). Please check the most recent opening hours on the website- on days when the restaurant is closed we require check in by 5pm

Check out time is 11 am

Cancellation policy:

Bookings can be cancelled by 12 noon, 48 hours prior to arrival free of charge. Bookings cancelled within the cancellation policy will be charged for 1st night only

Advance Purchase Rates - a credit or debit card is required to charge full pre-payment at the time of booking. This is non refundable and non transferable  

Group Bookings - Please contact for group or corporate bookings as different cancellation terms apply

Children and extra bed policy:

Children and families are welcome to stay. Our Family room can accommodate 2 adults (sharing a King Bed) and 2 children (sharing a double bed). Please feel free to bring your own travel cot. We have a limited number of Z beds available at £20.00 per person per night, available in select rooms only. Please request these at time of booking as subject to availability

Twin bed policy:

Please request twin set up if required (2 single beds) at time of booking. We have limited twin availability.

Credit cards:

The hotel accepts Visa, Mastercard & Amex. Diners Club is not accepted


We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture, fixtures or fittings


WiFi is available throughout the hotel and is free of charge


Car parking is on a first come first serve basis. Additional car parking spaces can be found in the village. Parking is at your own risk


Dogs are not permitted within the accommodation with the exception of assistance dogs. Dogs are allowed in the bar area but only assistance dogs are allowed in the restaurant 


Smoking (including e-cigarettes) is not permitted anywhere within the accommodation 

Room keys:

Lost keys will incur a replacement charge per key lost 

VAT and city/tourist taxes:

VAT at the current rate is included
Service charge is not applicable
City/tourist tax is not applicable

Accessible information:

We have one accessible room on the ground floor, The Burford, with step free access and accessible features upon request. The remaining 9 rooms at The Harcourt Arms are accessed via stairs, being a listed building there is no lift access to the guest rooms